Lately, I've been raving about Amy Butler.
Well, I was a wee bit frustrated because I had used the supply list on her Web site to get my supplies before I received my pattern in the mail. Turns out the supply lists are different, and I spent a little more than I needed to. I e-mailed the company just to let them know. I wasn't mad and didn't want anything from them, but they were so unbelievably gracious and nice. They sent me a free pattern, which turned out to be two free patterns.
Just wanted to give a shout out to a company that still values great customer service. Go Amy Butler!